ANSWERS FROM THE EMBR WORKSHOP

CUSTOM SKI FAQs.

Answers about custom ski design, pricing, ordering, production, Canadian shipping and care. EMBR skis are handcrafted by Brian in Sylvan Lake, Alberta.

Explore the Custom Ski Build
About EMBR
Design & Fit
Pricing & Payment
Production & Shipping
Care, Returns, & Warranty
Choosing the Right Next Step

01

ABOUT EMBR

The builder, the workshop, and the custom offering.

  • EMBR custom skis are handcrafted in Sylvan Lake, Alberta, Canada. Brian Maciejko works directly with each skier on the design and build.

  • Brian is the builder behind EMBR Custom Skis. You discuss your skiing and design choices directly with the person making your pair.

  • EMBR offers a fully custom ski build. Dimensions, construction and top sheet graphics are discussed around your skiing, rather than selected from a range of ready-made models.

02

DESIGN & FIT

What to bring to the consultation, and what can be tailored.

  • Start with the custom ski order form. Tell Brian where and how you ski, what you enjoy about your current skis, and what you want to change. Brian will follow up to discuss the design.

  • You do not need exact dimensions before enquiring. Brian considers your height, weight, ability, preferred terrain and skiing style when helping you choose length, width and shape.

  • Yes. EMBR’s custom options can be tailored to different ability levels. Tell Brian about your current skiing and what you want from your next pair so the design conversation starts with your needs.

  • Yes. You can bring your own artwork, choose an existing EMBR design, or work with Brian on a design. The top sheet graphics are prepared to fit your pair; discuss design scope and any additional cost before approval.

  • Discuss your intended terrain with Brian before choosing the build. Shape, waist width, flex, camber and rocker can be tailored around how and where you ski. For backcountry use, include your weight and binding requirements in the conversation so Brian can confirm a suitable project.

PRICING & PAYMENT

03

Starting price, payment method, and bindings.

  • EMBR custom skis start at $1,500 CAD. Premium materials and graphic design can add to the cost. The final price is provided after the design process; bindings are not included.

  • EMBR currently accepts e-transfer for custom ski builds, with payment required upfront before production begins. Confirm the final quote and payment details directly with Brian.

  • Bindings are not included with an EMBR custom ski build. EMBR currently focuses on skis rather than selling bindings. Discuss binding compatibility with Brian as part of the design process.

PRODUCTION & SHIPPING

04

The production window, delivery area, and order updates.

  • Custom skis are typically ready to ship 3–4 weeks after order confirmation and top sheet approval. Peak-season production may take longer, and shipping time is additional. Ask Brian about the current queue before planning around a delivery date.

  • EMBR currently ships custom skis within Canada only. International shipping is not currently offered.

  • Yes. Once your skis ship, EMBR sends the tracking number and estimated delivery date by email.

  • Contact EMBR promptly if your skis appear to have been damaged during shipping. Email brian@skiembr.com or use the Contact page for assistance.

CARE, RETURNS & WARRANTY

05

Looking after your pair and getting help with a problem.

  • Wax your skis regularly for the snow conditions, inspect the edges for burrs or rust, and store them in a cool, dry place away from direct sunlight. Arrange regular servicing with a ski shop and ask a qualified technician to check binding setup when needed.

  • EMBR does not offer in-house tuning. Brian can recommend service partners; contact EMBR to discuss the work your skis need.

  • Custom EMBR skis cannot be returned because they are individually designed and made. Manufacturing defects are handled through EMBR’s warranty process. The current published policy provides repair or replacement at no cost for qualifying manufacturing defects within two years of purchase.

  • EMBR’s current published two-year limited warranty covers defects in materials and craftsmanship. Normal wear, accidental damage and misuse are excluded. Contact EMBR about a possible defect so it can be assessed.

CHOOSING THE RIGHT NEXT STEP

06

The order form and contact page serve different purposes.

  • Use the separate ski order form to start a new custom-build enquiry. Use the Contact page for general questions, apparel enquiries, an existing order or after-sales help.

READY TO TALK ABOUT YOUR PAIR?

YOUR NEXT STEP

Start a custom ski inquiry, or contact Brian with a general question.

Start Your Build
Contact EMBR