EMBR CUSTOM SKIS - AFTER THE BUILD
SKI CARE & WARRANTY
Look after your pair, keep the good days coming.
Care guidance and warranty information for your custom EMBR skis, handcrafted in Sylvan Lake, Alberta.
A LITTLE CARE. A LOT MORE TURNS.
EVERYDAY CARE
KEEP THEM WAXED.
01
Wax your skis regularly for the snow conditions. A ski shop can help you choose an appropriate wax and service schedule.
Inspect your edges for burrs or rust. Have a ski shop assess damage and carry out the servicing your skis need.
CHECK THE EDGES.
02
STORE THEM WELL.
03
Store your skis in a cool, dry place away from direct sunlight.
LEAVE BINDING WORK TO A QUALIFIED TECHNICIAN.
Ask a qualified ski technician to check your binding setup when needed. EMBR does not offer in-house tuning, contact Brian for service recommendations.
SUPPORT FOR YOUR CUSTOM PAIR
YOUR EMBR WARRANTY
A two-year limited warranty for defects in materials and craftsmanship.
WHAT IS COVERED?
EMBR’s two-year limited warranty covers defects in materials and craftsmanship. Qualifying manufacturing defects within two years of purchase are eligible for repair or replacement at no cost.
WHAT IS EXCLUDED?
Normal wear and tear, accidental damage, and misuse are excluded.
Custom EMBR skis are individually designed and made and are not eligible for change-of-mind returns. Manufacturing defects are handled through the warranty process. This does not limit your rights concerning defective goods or other rights provided by law.
Our 30-day return and exchange policy applies to apparel only.
CAN I RETURN MY CUSTOM SKIS?
HOW DO I ASK ABOUT A POSSIBLE DEFECT?
Contact EMBR with a description of the issue. Brian can assess the concern and advise on the next steps.
KEEP IN TOUCH WITH THE BUILDER.
QUESTIONS ABOUT YOUR PAIR?
For care advice, a possible defect, or help with an existing order, get in touch with Brian.